What This Privacy Policy Covers
When you open an account with us, we collect the information needed to verify your identity and process your transactions — your name, contact details, and the mobile wallet number you use for deposits and withdrawals. For bKash, Nagad, and Rocket transactions, we receive a transaction
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reference and the wallet number you send from; we do not store your wallet PIN or full account credentials. We use this data to process your deposits, verify withdrawal requests, and respond to account support queries. We do not sell your personal data to third parties.
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Data is retained for as long as your account remains active and for the period required under applicable law in your eligible region. If you close your account, we will retain only what we are legally required to keep. Cookies and session data are used to
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keep your login active and to remember your deposit method preference — you can clear these through your browser or mobile settings at any time. This policy applies to all account holders in supported regions where access is permitted under local law.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.